I’m having trouble logging in with Share File. Any suggestions?

If you are having trouble logging into Share File, please check to see if any of these solve the issue:

  • Make sure you have set up your account using your email address (the one on file with Live to 110) and password (chosen by you).
  • Try a different Internet browser. For example, if you are operating on Google Chrome, try Firefox or Safari.
  • Clear the cache for your browser and reload the Share File page.
  • If the problem persists, contact ShareFile at 1-800-441-3453
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