1. Plug your scanner in to a USB port (if you receive a message saying 'scanner not detected', see here for troubleshooting).
2. Open BioSync and select 'Remote Scan'.
3. Fill out the email and password fields.
3a. The username for your pet's account is: youremailaddress#fido
3c. This will allow you to receive email notifications from NES for your pet's account, but it will keep your pet's account and your own account separate.
3d. Your default password is myersdetox
4. When the device is detected by your computer, place the scanner against the animal's body. Locations with less fur, such as the belly, are ideal. Move the scanner to different locations until the software shows 'Body Field Detected'.